LEGAL
DOCUMENTATION
Privacy Policy
Effective Date: 2026-01-01 // Last Updated: 2026-07-23
1. Data Controller Identification
The data controller responsible for the processing of personal data collected through this website is nextgendevhub, registered at Carrer de Marina 200, Eixample, Barcelona, España. All inquiries regarding data processing can be directed to [email protected].
2. Categories of Personal Data Processed
We may collect and process the following categories of personal data:
- ▸ Identification Data: Full name, email address, telephone number, and any additional information provided voluntarily through contact forms or direct communications.
- ▸ Technical Data: IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited — collected automatically through server logs and analytics tools.
- ▸ Communication Data: Content of messages sent through contact forms, email correspondence, and any feedback or reviews submitted voluntarily.
- ▸ Cookie Data: Information collected through cookies and similar tracking technologies, as detailed in our Cookies Policy section below.
3. Legal Basis for Processing
nextgendevhub processes personal data under the following legal bases as defined by the General Data Protection Regulation (EU) 2016/679:
- ▸ Consent (Art. 6(1)(a)): Where you have given explicit consent for specific processing purposes, such as subscribing to newsletters or accepting non-essential cookies.
- ▸ Contractual Necessity (Art. 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party, or for pre-contractual measures taken at your request.
- ▸ Legitimate Interest (Art. 6(1)(f)): Where processing is necessary for the purposes of our legitimate interests, including improving our services, ensuring network security, and preventing fraud, provided such interests are not overridden by your fundamental rights.
4. Purpose of Data Processing
Your personal data is processed for the following purposes:
- ▸ To respond to your inquiries, service requests, and communications submitted through our contact channels.
- ▸ To deliver and manage the copywriting and content creation services you have engaged.
- ▸ To send administrative communications related to your active projects, invoices, and service updates.
- ▸ To comply with legal obligations, including tax documentation and regulatory requirements under Spanish and EU law.
- ▸ To analyze website usage patterns and improve user experience through aggregated, anonymized analytics.
5. Data Retention Periods
nextgendevhub retains personal data only for as long as necessary to fulfill the purposes for which it was collected:
- ▸ Contact form submissions: Retained for a maximum of 24 months from the date of submission, unless an ongoing business relationship is established.
- ▸ Client project data: Retained for the duration of the contractual relationship and for 5 years thereafter to comply with tax and accounting obligations under Spanish legislation.
- ▸ Analytics data: Anonymized after 26 months and aggregated for statistical purposes.
6. International Data Transfers
Personal data collected by nextgendevhub is stored within the European Economic Area (EEA). In the event that any processing requires data transfer outside the EEA, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, in compliance with Chapter V of the GDPR.
7. Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights regarding your personal data:
- ▸ Right of Access (Art. 15): You may request a copy of all personal data we hold about you.
- ▸ Right to Rectification (Art. 16): You may request correction of inaccurate or incomplete data.
- ▸ Right to Erasure (Art. 17): You may request deletion of your data where there is no compelling reason for continued processing.
- ▸ Right to Restriction (Art. 18): You may request limitation of processing in certain circumstances.
- ▸ Right to Data Portability (Art. 20): You may request your data in a structured, commonly used, machine-readable format.
- ▸ Right to Object (Art. 21): You may object to processing based on legitimate interests at any time.
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 calendar days of receipt of your request.
8. Right to Lodge a Complaint
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es, or with the supervisory authority of any EU member state where you habitually reside or work.
Refund & Reimbursement Policy
Effective Date: 2026-01-01 // Last Updated: 2026-07-23
1. General Refund Terms
At nextgendevhub, located at Carrer de Marina 200, Eixample, Barcelona, España, we are committed to delivering high-quality copywriting and content creation services. This Refund Policy outlines the conditions under which refunds may be issued for services rendered.
2. Project-Based Service Refunds
- ▸ Pre-Project Cancellation: If a project is cancelled before any work has commenced, a full refund of any advance payment will be issued within 14 business days.
- ▸ Mid-Project Cancellation: If a project is cancelled after work has begun, refund eligibility is calculated based on the percentage of work completed at the time of cancellation. A detailed invoice breakdown will be provided.
- ▸ Completed Projects: Once a project has been delivered and approved, refunds are not available unless the deliverables materially differ from the agreed-upon scope documented in the project brief.
3. Revision Policy
All service packages include a defined number of revision rounds as specified in the individual service description. Additional revisions beyond the included rounds may incur supplementary charges at a rate agreed upon before commencement. If the deliverables fail to meet the specifications outlined in the approved project brief after the included revision rounds, nextgendevhub will work collaboratively to resolve the discrepancy at no additional charge.
4. Subscription & Retainer Refunds
Monthly retainer agreements and subscription-based services may be cancelled with 30 days' written notice. Refunds for the current billing period will be issued on a pro-rata basis for unused services, provided no work has been initiated within that billing cycle.
5. Refund Request Process
To request a refund, contact us at [email protected] with the subject line "REFUND_REQUEST" and include:
- ▸ Your full name and the email address associated with the project.
- ▸ The project reference number or invoice number.
- ▸ A detailed description of the reason for the refund request.
All refund requests will be reviewed within 5 business days of receipt. Approved refunds will be processed to the original payment method within 14 business days.
6. Non-Refundable Items
- ▸ Third-party costs incurred on behalf of the client (e.g., stock imagery, paid distribution fees).
- ▸ Work completed and approved by the client under a milestone-based payment structure.
- ▸ Rush order fees for expedited delivery once the order has been processed.
Terms of Service
Effective Date: 2026-01-01 // Last Updated: 2026-07-23
1. Acceptance of Terms
By accessing or using the services provided by nextgendevhub, registered at Carrer de Marina 200, Eixample, Barcelona, España, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services or access our website.
2. Scope of Services
nextgendevhub provides professional copywriting, content creation, and related digital content services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in individual project agreements, proposals, or invoices issued prior to the commencement of work.
3. Client Obligations
- ▸ Provide accurate, complete, and timely information necessary for the execution of the project.
- ▸ Respond to requests for feedback, approvals, or clarifications within a reasonable timeframe (maximum 5 business days).
- ▸ Ensure that all materials provided to nextgendevhub for use in the project do not infringe upon third-party intellectual property rights.
- ▸ Make payments in accordance with the agreed-upon payment schedule.
4. Intellectual Property
Upon full payment of all fees owed, the client receives full ownership of the final deliverables produced under the agreement, including all copy, content, and creative materials. nextgendevhub retains the right to display completed work in its portfolio and marketing materials unless the client explicitly requests confidentiality in writing.
All pre-existing materials, frameworks, templates, methodologies, and tools used by nextgendevhub in the course of delivering services remain the exclusive property of nextgendevhub.
5. Payment Terms
- ▸ All invoices are payable within 14 calendar days of the invoice date, unless otherwise agreed in writing.
- ▸ Late payments may incur a late fee of 1.5% per month on the outstanding balance.
- ▸ Work on ongoing projects may be suspended if payment is overdue by more than 21 days.
- ▸ All prices are quoted in Euros (€) and are inclusive of applicable taxes unless otherwise stated.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the agreement for a period of 36 months. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.
7. Limitation of Liability
nextgendevhub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
We do not guarantee specific business outcomes, conversion rates, or performance metrics as a result of the content delivered. Our responsibility is limited to the quality and scope of the deliverables as defined in the project agreement.
8. Termination
Either party may terminate the agreement with 30 days' written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. Work-in-progress deliverables will be provided in their current state upon receipt of payment for completed milestones.
Immediate termination without notice may be exercised by either party in cases of material breach, including but not limited to: non-payment, harassment, or violation of applicable law.
9. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Spain and the European Union. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, España.
10. Amendments
nextgendevhub reserves the right to modify these Terms of Service at any time. Changes will take effect upon publication on this page. Continued use of our services after changes are published constitutes acceptance of the updated terms.